Dealing with Difficult Tenants

SALEM RENTAL HOUSING ASSOCIATION

PRESENTS

DEALING WITH DIFFICULT TENANTS

(and how to remain sane in the process)

We all have dealt with those volatile tenants who get angry or yell or threaten to sue.  And there are also tenants who may cry or plead with you to give them another chance when you know they are not able to change.  The good news is that there are effective (and legal) ways to deal with these situations.  Techniques that will be covered include:  management skills, understanding emotions, defusing angry situations, and other coping mechanisms.

SPEAKER:

Violet Wilson is the "V" in V & R Management. Violet is Oregon licensed and works full-time as a property manager.  Violet holds a Bachelor of Arts in Science from San Jose State University and a Masters of Science in Education from Western Oregon University. She was a high school teacher for over 34 years in California and Oregon schools.  V & R Management, LLC has operated since 1990, specializing in single family home rentals but they have managed all types of properties.  

Violet is a past vice president of Oregon Rental Housing Association, current chair of the ORHA Education Committee, and serves on the ORHA Legislative Action Committee.  Since 2008, she has taught property management classes for local and the state housing provider associations.  In addition, she has volunteered to teach classes to help tenants become better residents. 

IN PERSON
Scottish Rite Center  4090 Commercial St. SE,  Salem, OR

^{!!! Registration and full payment must be received 2 days before the seminar!}

Cost:

- Member: $65

Extra person sharing materials:  $40

- Non-Member: $90

Price per person includes lunch!

You must cancel at least 7 days prior to the class to be eligible for a refund.

If you mail a check email contact@salemrha.com and let us know that you plan to attend.

For more information send an email to: seminar@salemrha.com 

or call the helpline at 

 503-370-4020